The first weeks matter most
Early Intervention
Early intervention means reaching an injured person in the first weeks after injury rather than months later. Fast contact keeps a straightforward injury from turning into a long, complex claim.
What it is
Early intervention is rapid assessment and support in the early days of a claim, before small problems compound. We contact the injured worker or motorist, explain the process in plain language, and establish what safe, suitable work looks like now. Where the pre-injury role can be adjusted, we plan a recover-at-work pathway; where it cannot, we flag it early. The aim is to get a plan moving while recovery is still on track.
Who it’s for
Early intervention is for insurers and case managers who want a claim actioned before it stalls, and for employers who want their worker supported from the start. It suits injured workers and motorists who need to know what happens next, and treating doctors who want a rehabilitation provider aligned with their certificate of capacity. It applies to a recent injury at work or on the road, while the claim is still young.
Outcome
A straightforward injury handled early, before it becomes a long claim.