Glossary

NSW injury scheme glossary

The workers compensation, CTP and icare systems come with their own vocabulary. Here are the terms that matter, in plain English, with what each term means and where it sits in a claim.

Activities of daily living

The everyday self-care and household tasks a person needs to manage, such as dressing, cooking and getting around.

Definition

Certificate of Capacity

The document a treating doctor completes to record an injured worker's diagnosis, capacity for work and restrictions under the NSW workers compensation scheme.

Definition

Compulsory Third Party (CTP)

The mandatory Green Slip insurance that funds treatment, care and income support for people injured in a NSW motor accident.

Definition

Graduated return to work

A staged increase in hours or duties that builds a worker back towards their pre-injury role as capacity improves.

Definition

Host employment

A temporary placement with another business that provides suitable duties when a worker's own employer cannot.

Definition

icare (Insurance and Care NSW)

The NSW government agency that funds and delivers the state's workers compensation and injury-care schemes, separate from the regulator.

Definition

Independent medical examination

An assessment by a doctor who is not treating the injured person, arranged to give an impartial opinion on an injury or claim.

Definition

Injury management plan

The insurer's overarching plan for managing a worker's injury and recovery across the life of a claim.

Definition

Lifetime Care and Support Scheme

The NSW scheme that funds lifelong treatment, rehabilitation and care for people severely injured in a motor accident, regardless of fault.

Definition

Nominated Treating Doctor

The doctor an injured worker chooses to manage their treatment and certify their capacity for work under the NSW scheme.

Definition

Permanent impairment

Impairment from an injury that has stabilised and is unlikely to change, assessed to determine lump-sum and other entitlements.

Definition

Pre-approval

The insurer's approval of a workplace-rehabilitation service and its cost before that service is delivered.

Definition

Provisional liability

An insurer's early decision to start paying benefits before a work injury claim is fully investigated or accepted.

Definition

Reasonable and necessary treatment

The standard an insurer applies when deciding which treatment and services it will fund for an injury.

Definition

Recover at Work

The scheme principle that safe, suitable work is part of recovery, not something that waits until recovery is complete.

Definition

Return-to-work plan

A written, dated plan setting out the duties, hours and steps for an injured worker to recover at work.

Definition

Scheme Agent

The organisation appointed to manage workers compensation claims day to day on behalf of the Nominal Insurer.

Definition

SIRA (State Insurance Regulatory Authority)

The independent NSW regulator of the workers compensation, CTP and home building compensation schemes, and the body that approves workplace rehabilitation providers.

Definition

Suitable Duties

The tasks an injured worker can safely do while recovering, matched to the capacity their treating doctor has certified.

Definition

Suitable Employment

Work an injured worker could reasonably do given their injury, skills and experience, and a broader test than adjusted duties with their current employer.

Definition

Weekly payments

Income support paid to a worker who has lost earnings because of a work injury, calculated under the NSW scheme.

Definition

Whole person impairment

A percentage measure of permanent impairment expressed against the whole person, used to determine certain scheme entitlements.

Definition

Work Capacity Assessment

The insurer's review of an injured worker's ability to return to work and earn, drawing together medical, functional and vocational evidence.

Definition

Work Capacity Decision

A decision the workers compensation insurer makes about an injured worker's ability to work and earn, which can affect their weekly payments.

Definition

Workers Compensation (NSW)

The NSW scheme that pays for treatment, income support and return-to-work help when someone is injured or made ill through their job.

Definition

Workplace rehabilitation provider

A SIRA-approved organisation that coordinates return-to-work services between the worker, employer, insurer and healthcare team.

Definition