Healthcare team, worker and plan aligned

Medical Case Conferences

A medical case conference brings the injured person's healthcare team — the treating doctor and any other treating practitioners — together with the injured person and the people managing the claim. The goal is one shared view of treatment, work capacity and the path back to work.

What it is

A medical case conference is a structured discussion with the injured person's healthcare team about their recovery. We prepare the agenda, coordinate a time, and make sure the right people are in the room: the injured worker or motorist, the employer, the insurer, and the treating doctor along with any other treating practitioners — a physiotherapist or psychologist, for instance. The conversation aligns treatment, current work capacity and return-to-work goals against one plan. Every decision is written up and actioned rather than left sitting in a file.

Who it’s for

Medical case conferences matter to everyone attached to a claim. Treating doctors have their certification turned into a workable plan and a clear report back, on their schedule. Injured workers and motorists get treatment and return-to-work decisions made in one conversation instead of many separate ones. Insurers, case managers and employers get a documented outcome they can act on straight away.

Outcome

One conversation that turns treatment, capacity and return-to-work goals into a documented, actioned plan.

Common questions

It is a structured discussion between the injured person's healthcare team and the people managing a claim, including the injured person. The purpose is to align treatment, current work capacity and return-to-work goals. We prepare the agenda, coordinate the time, and document what is agreed.