Early Intervention · icare & Lifetime Care

Early Intervention for icare & Lifetime Care

icare schemes, including the Lifetime Care & Support Scheme, fund treatment, rehabilitation and care over the long term for people with severe injuries from work or a motor accident. Early intervention here is about connecting into the scheme and getting coordination in place early, often during the move from hospital to home and community. Nexus Rehab coordinates that early work and liaises with the person's treating team. Nexus does not provide the medical or clinical care itself.

How early intervention works under icare and Lifetime Care

For a severe injury, the early weeks are less about a quick return to duties and more about setting up the long-term supports properly from the start. Once a person is accepted into an icare scheme such as Lifetime Care & Support, we make early contact, explain how the scheme works in plain language, and begin identifying needs across recovery, a return to work or study where that is realistic, and everyday participation. Because these schemes are scheme-coordinated, we work alongside the icare coordinator and the treating team rather than in parallel, coordinating the plan without directing the clinical care. Getting that coordination right early helps avoid gaps as the person moves between hospital, home and community.

Who refers and who funds

Referrals under these schemes come through the scheme, whether the icare or Lifetime Care coordinator, the insurer or a case manager, rather than through a worker nominating their own provider. A member of the treating team or a family member can also raise Nexus Rehab with the coordinator. Because these schemes fund approved supports over the long term, services are planned and approved with the scheme before they begin. Approved rehabilitation and coordination services are funded by the scheme, not the injured person or their family, which we confirm with the scheme on each file.

What the early coordination gives you

Early coordination under these schemes gives the scheme and the family a clear early picture of needs and a plan that fits the long-term supports icare funds. For the scheme coordinator, that means workplace, vocational and return-to-participation planning that sits alongside the treatment and care plan rather than cutting across it. For the family, it means one point of contact who explains the process and keeps the parts moving together. For the treating team, it means a rehabilitation provider coordinating around their advice. Make a referral to start the early work.

Common questions

For a severe injury the early focus is setting up long-term supports properly, not a fast return to duties. We make early contact, identify needs across recovery, work or study and daily participation, and get coordination in place as the person moves from hospital to home, always alongside the treating team rather than in place of it.